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🎯 Your mission
We are looking for a curious and driven CRM Intern to join our team. As a CRM Marketing & Operations Intern, you will support the execution of day-to-day CRM activities in a fast-paced B2C sports environment. Your focus will be on one-off campaigns, promotions, sponsorship activations, and ad-hoc communications, clearly distinct from automated lifecycle flows.
You will work closely with the CRM Specialist and under the supervision of the Head of CRM, ensuring campaigns are executed accurately and aligned with commercial, brand, and partnership objectives.
👩🏽‍💻 What You’ll Be Doing
Assist with the setup, QA, and execution of CRM campaigns across different channels, such as email, push, in-app, WhatsApp, and more
Contribute to brainstorming and creating content for our monthly newsletters and community building efforts
Assist sponsorship-related communications and activations
Help manage and segment customer data for lifecycle and retention campaigns
Support A/B tests and performance analysis to optimize campaign and lifecycle results
Assist in building automation flows and customer journeys
Document processes and support with system hygiene and platform maintenance
Monitor CRM KPIs and help prepare performance reports and insights
Support in migrating transactional emails to Braze
🦄 Our Ideal "Player"
You are currently studying or recently graduated in Marketing, Business, Communications, Data, or a related field
You have an interest in CRM, marketing campaigns, lifecycle automations, marketing technology, and customer engagement
You are a data-driven, creative mindset with a knack for storytelling
You are organized, detail-oriented, and able to manage multiple tasks and deadlines
You have a proactive mindset and enjoy taking ownership of projects
You’re analytical and curious—comfortable working with data, A/B tests, and performance insights
Any experience with CRM platforms (like Braze), HTML, or email marketing is a plus
You communicate clearly in English—both written and spoken. Other languages are a bonus!
Based in Barcelona
🤝 What’s In It For You
Stipend of 700 EUR/month for 35/hours per week
Work laptop
Perks and discounts on Playtomic products and relevant partnerships
Hands-on experience with a growing CRM stack and real impact on campaigns reaching thousands of users
A mix of creative, analytical, and technical work that will build a strong foundation in CRM and retention marketing
Exposure to leading CRM tools and cross-functional team structure
Mentorship from experienced CRM professionals
A collaborative, fast-paced, and supportive work environment
An open, supportive team culture where your growth and learning are a priority
➡️ Our hiring process
Last, and for you to start warming up, we want to show you what our process looks like:
People Interview - first contact to assess experience and culture fit
Technical Interview with the Head of CRM
Final Interview with Senior CRM Specialist
About PLAYTOMIC 🎾
We're world’s largest racket sports App for players and clubs. Our goal is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing.
Since 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main world players in sports digitalization. You will find +150 co-workers around the world with headquarters in Spain and colleagues in Madrid, Italy, Portugal, Sweden, Finland, Belgium, UK, USA and Mexico.
👉🏼 Take a look at our candidate playbook!