🎯 Your mission

We are looking for a curious and driven CRM Analytics Intern to join our team. You’ll work closely with the CRM & Engagement Data Analyst to support reporting, insights, and campaign performance analysis across the CRM lifecycle and the business. If you are passionate about data, want to understand user behavior, and enjoy turning numbers into stories that drive impact, this internship is for you.

👩🏽‍💻 What you’ll be doing

• Support the reporting of CRM campaigns across all channels (email, push, in-app, SMS, WhatsApp, etc.) and business impact metrics
• Help maintain and build dashboards to monitor CRM performance and key KPIs
• Analyze A/B tests and user behavior to generate actionable insights
• Collaborate with CRM and Product and Data teams to evaluate the effectiveness of lifecycle journeys and automation
• Assist in user segmentation analysis to identify key cohorts and opportunities
• Support in preparing presentations and reports for internal stakeholders
• Help QA data accuracy across CRM tools and analytics platforms
• Contribute to documentation of analytics processes and data structures

👥 Who you’ll be playing with

You will report to our Head of Player CRM but work very closely with our CRM Data Analyst. This person will act as your mentor and teach you everything you need to know about CRM Data Analytics in Playtomic.

🦄 Our Ideal "Player"

• You are currently studying or recently graduated in Data Science, Statistics, Business Analytics, or a related field
• You are excited about CRM, user behavior, and the power of data-driven communication
• You have a strong analytical mindset with attention to detail
• You are organized, proactive, and able to handle multiple tasks
• You can explain data and insights in a clear, actionable way
• Experience with Excel/Google Sheets and Looker is required; familiarity with SQL, Python, or Tableau it's a plus.
• Fluency English—both written and spoken. Other languages are a bonus!
• Based in Barcelona

🤝 What’s in it for you

• Possibility of a permanent contract after the internship ends
• Stipend of 900 EUR/month for 35/hours per week
• Work laptop
• Perks and discounts on Playtomic products and relevant partnerships
• Hands-on experience with a growing CRM stack
• Exposure to leading CRM tools and cross-functional team structure
• Mentorship from experienced CRM professionals
• A collaborative, fast-paced, and supportive work environment
• An open, supportive team culture where your growth and learning are a priority

➡️ Our hiring process

Last, and for you to start warming up, we want to show you what our process looks like:

1- People team interview to know about our culture and team.

2- HM Interview with the Head of Player CRM.

3- Meet the Team interview with the CRM Data Analyst

4- Final Interview with the Marketing Director

About PLAYTOMIC 🎾

We're world’s largest racket sports App for players and clubs. Our goal is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing.

Since 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main world players in sports digitalization. You will find +200 co-workers around the world with headquarters in Madrid, Spain and legal entities and colleagues across Italy, Portugal, Sweden, Finland, Belgium, UK, USA and Mexico.

👉🏼 Take a look at our candidate playbook!